THE INFORMATION WE NEED AND HOW WE USE IT
When you order with us (West Wind Productions Ltd/Forged in Battle) we ask for information such as your name, e-mail address. A contact telephone number may also be required so that we may contact you if there is a problem with your order. All this is necessary to process your request or notify you of acceptance of your order.
Security of your Financial Information
We do not store your financial information. Our Website Payment Platform Provider is Paypal. Paypal accept payment using your Paypal account or you can also make payment, via Paypal using credit/debit card even if you have no Paypal account. West Wind Productions/Forged in Battle does not have access to your Paypal Account information (apart from your name, address and email assigned to your Paypal account) or your credit/debit card information via Paypal. The secure, financial agreement you have when placing an order via this webstore is with our payment platform provider 'Paypal'.
Safety and Security Of Your Information
Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us minimising the risk of this being intercepted before it is received by us. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.
INTERNAL CONFIDENTIALITY WITHIN WEST WIND PRODUCTIONS LTD/FORGED IN BATTLE
We protect your privacy in 4 ways:
Access to Customer account information is limited to those who need access for the performance of their job.
We use full login and password controls on our sales control system.
All full and part-time employees are required to sign a confidentiality clause as part of their terms of employment with the company.
Confidentiality and database access controls are reviewed periodically and updated as required to further protect your personal data.
USE OF ‘COOKIES’
Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. This helps us to provide you with the service that you desire and to enhance your browsing experience. However, if you prefer, you can set your browser software to not accept cookies. You should still be able to use our site without cookies enabled.
All the information we collect via our website or through correspondence with you may be used for the following purposes:
Dealing with orders and accounts
Process payments, credit reference checking and fraud detection
If for any reason, you are unsure about the personal and account information we are holding in your name, please contact our customer service team. We will happily review your file and update the records if required. You can contact our customer service team by email, phone or fax.
IF YOU WISH TO CHANGE YOUR EXISTING PREFERENCES ON RECEIVING MARKETING INFORMATION FROM FORGED IN BATTLE PLEASE CONTACT OUR CUSTOMER SERVICES TEAM BY EMAIL, PHONE OR FAX.
FORGED IN BATTLE DOES NOT SHARE, SELL OR PASS ON ANY OF YOUR PERSONAL INFORMATION INCLUDING NAMES, ADDRESSES, TELEPHONE NUMBERS AND EMAILS WITH ANY OTHER COMPANY OR THIRD PARTY.